Effective date: 31 March 2026. This policy is compliant with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong SAR ("PDPO").

1. Data Controller

NTelco Limited ("we", "us", "NTEL") is the data controller responsible for your personal data. Contact: info@ntel.hk

2. Data We Collect

Full name
Email address
Phone number
Shipping address
Payment information (processed by third-party payment providers)

3. Purpose of Data Collection

Order fulfillment and delivery
Customer support and after-sales service
Marketing communications (with your explicit consent only)
Compliance with legal obligations

4. Third-Party Sharing

We may share your personal data with the following third parties solely for the purposes stated above:

SF Express — for order delivery and logistics
Payment providers — for processing transactions securely

5. Data Retention

We retain your personal data for 7 years in accordance with the requirements of the Inland Revenue Department (IRD) of Hong Kong. After this period, data is securely deleted.

6. Your Rights

Under the PDPO, you have the right to request access to and correction of your personal data held by us. To exercise these rights, please contact us at info@ntel.hk.

7. Contact

For any privacy-related inquiries, please email us at info@ntel.hk.

Privacy Policy